Returns and Refunds

Returns and Refunds Policy

 

Last Updated: 22-09-2023

Thank you for shopping at Bubbl! We value your business and want to ensure your shopping experience is pleasant and hassle-free. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition as you received it and must be in its original packaging.

Returning your item is easy, please follow these steps!

  1. Contact our customer support team at bubbl.active@gmail.com or through our Contact Form to request a return.
  2. Our team will then give you the address to send it back to. Once you have received this, package your item securely and ship the item to the address provided.

Please note:

  • You are responsible for all return shipping costs, unless the return is a result of our error (e.g., you received an incorrect or defective item).
  • We recommend using a trackable shipping method for your return.
  • We will notify you via email once we have received and inspected the returned item.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your return is approved or rejected.

If your return is approved, we will process your refund to the original method of payment within 2 business days. The time it takes for the refund to appear in your account may vary depending on your financial institution.

 

Exchanges

If you would like to exchange an item for a different size, color, or a replacement for a defective item, please contact our customer support team at bubbl.active@gmail.com or through our Contact Form. We will guide you through the exchange process.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at bubbl.active@gmail.com or click here for our contact form.

We reserve the right to update or modify this policy at any time without prior notice. Please check this page periodically for any changes.